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London Boots is committed to protecting your personal information when you are using www.londonboots.com (hereinafter termed ‘the website’). This Privacy Policy relates London Boots’ use of any personal information you provide through the website.

This privacy policy explains the following:
what information we may collect about you
how we will use information we collect about you
when we may use your details to contact you
whether we will disclose your details to anyone else
your choices regarding the personal information you have provided to us

Whenever you provide information to us, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the GDPR 2018 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").

The website may contain hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

When you sign up to participate in or receive a service from the website, we may ask you for personal information, differing services may require different personal information. By entering your details in the fields requested, you enable us to provide you with the services you select.

The website collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We may use analysis software to look at IP addresses for the purpose of enhancing the user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

We may use your personal information for a number of purposes including (but not limited to) the following:
for 'service administration purposes', which means that we may contact you for reasons related to the service you have signed up for, as set out in a later paragraph (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance)
to contact you regarding a submission you have made to the website, including any content you provide
IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
to analyse and improve the services offered on our website

We may contact you:
in relation to the functioning of any service you have signed up for in order to ensure that the service(s) can be deliver to you;
where you have opted to receive further correspondence
in relation to any contribution you have made to our website
to invite you to participate in surveys about the website (participation is always voluntary)

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described below. With the above exceptions, your personal information will only be used within this company.

If you post or send offensive, inappropriate or objectionable content anywhere on or to the website, or otherwise engage in any disruptive behaviour on the website, we reserve the right use your personal information to stop such behaviour.

Where we reasonably believe that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory) we may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

If you are aged 16 or under, please get your parent/guardian's permission before submitting personal information to the website. If you do not have this consent, please do not provide us with personal information.

We will hold your personal information on our systems for as long as is necessary for the relevant service(s), or as long as is set out in any relevant contract you hold with us.

Where you contribute to our website, we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

Under the GDPR you have the right to request a copy of the personal information we hold about you - and to have any inaccuracies corrected. (We will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files when requested to do so.

Please address requests and questions about this or any other question about this Privacy Policy to us.

All personal information submitted by you to the website will be processed in accordance with this Privacy Policy.

This website is operated by VISAV Ltd and owned by London Boots
VISAV Ltd registered in England and Wales under registration number 04511143, and our registered office is at Sherwood Business Centre, 616a-618a Mansfield Road Nottingham NG5 2GA
Our principal place of business is Unit 3 (groundfloor) 4, Castle Boulevard, Nottingham, NG7 1FB
You can contact us: by post, to the postal address given above; using our website contact form, (if applicable); by telephone, on the contact number published on our website; or by email, using the email address published on our website.

Data protection officer

VISAV Ltd’s data protection officer's contact details can be obtained either by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or ringing 01159245517 option 3.

Testimonials

Hi Cheryl,

Shoes arrived at lunchtime, fit like a glove.

Thanks x

Matt.

Hi Cheryl

Sorry for not sending this earlier, it's been a bit hectic still. Trousers were brilliant, and thank you for getting them to us quickly, safe and sound!

Cheers

Toby

Hi Cheryl 

Just wanted to say thanks SO much for organising the jacket and being so quick on the turnaround. 

Will recommend you!

Kind regards 

Steve.

 
 
 
 
Review

My mate took me to London boot when i was looking for something to wear for a wedding Cheryl was brilliant sorted me out with the full ensemble

 

London Boots a great place with friendly service I have had a few Drapes Drainpipes and shoes and been pleased with the results.

 

Made to feel welcome, coffee and a chat whilst the hubby decided on the clothing he wanted and two perfect dresses for me �

 

The Wife and I decided to call down to London boots just to have a look around. What a lovely shop and lady we were made to feel very welcome and Cheryl made us a cup off coffee, which are rumoured to have something in them lol. Because you go in for just a look and come out in our case three full bags later ��� and some tops being made to order for the wife��

 

 Called into the shop today hoping to find some new creepers after my old ones that I've had 18 years finally gave up the ghost when the soles disintegrated. Certainly wasn't disappointed, the lovely lady in the shop (cheryl) brought a beautiful pair of tuk leather creepers in oxblood to my attention. So of course I had to have them along with another pair in white which I've ordered. Some wonderful items in the shop and I even got a cup of tea and met a lovely dog ( What more could anyone ask for? ) nice to walk into a shop which feels like home and where you feel very welcome. You've found a customer for life.

Cheryl Just let you know suit arived yesterday Fits perfectly and just how i wanted THANKS

Hi Cheryl
The trousers came this week , I'm really happy with them

Regards Chris


"Timeline.Hi Cheryl
The trousers came this week , I'm really happy with them

Regards Chris

Visited today for the first time expecting some posh shop, how wrong could I be. Party in full swing and great welcome from Cheryl and Co. Wandered around tried on dresses, went to buy cowboy boots ⛾????????came out with hand made dress and sundries plus my boots and a happy heart. Great atmosphere nothing to much trouble, should be called hand made new vintage ????. Make sure you visit it's in the castle gym and well worth it to get your bespoke items. Will add a photo of my new purchase — feeling beautiful.

Hi Cheryl

Just to let you know I received the parcel yesterday everything is as near perfect as it could be, glad I took your advice on the jacket sleeve would have been a bit short at 23.5 inches but all fits great the jacket is very impressive thank you so much for all your help I will be in touch in the future

Kind Regards

Tom Kelly

Cheryl 

I received them today, they are beautiful, excellent work.

I will be placing another order after I return from Viva Las Vegas, in a few weeks.

Thank you very much 

Scotty 

My new jacket is stunning...I will be buying one or two more. Lovely quality."

"The Jacket arrived to day, it’s brilliant, many thanks. Now already for the party." 

"Thanks for the excellent service the jacket is great ..."

"..We had a great wedding and the suits were fabulous adding in no small part to the spectacle of the day..."

"The drape arrived today, that was really fast. It fits perfect and looks great..."

Click here to view more testimonials